Justbit Casino Responsible Gambling

At Justbit we take responsible gambling seriously. We want players to enjoy casino play in a safe, controlled way, so we provide clear tools, limits and support options to help you stay in control. If you ever feel gambling is becoming a problem, please use the controls below or reach out to our team for help.

Player protection principles

We promote safer play by combining practical limits, voluntary controls and staff oversight. Our approach is based on preventing harm, protecting vulnerable players and intervening when we see signs of risky behaviour. We do not encourage chasing losses and we expect players to gamble only with funds they can afford to lose.

Activity-control tools

You can manage your account activity at any time. Available tools include deposit limits, session reminders, cooling-off periods and self-exclusion. Most controls are applied immediately and can be set in your account settings or via support. Our staff can also review play patterns and suggest extra safeguards when needed.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be lowered instantly from your profile. Requests to raise limits may have a waiting period for your protection. If you need help setting or changing a limit, contact support at [email protected].

Loss limits

Loss limits let you cap total losses over a chosen period. These limits are another practical way to reduce financial risk and help maintain predictable gambling behaviour. Loss limits work alongside deposit limits and can be adjusted from your account or with assistance from our team.

Time limits and session controls

Use session reminders to track how long you play. You can set automatic breaks after a chosen play time and select short time-outs if you need a pause. Regular use of time limits helps keep play balanced and prevents extended sessions that may increase risk.

Self-exclusion

If you need to stop gambling for a while, self-exclusion blocks access to your account for the period you choose. Typical options range from short breaks to longer exclusions such as six or twelve months. During self-exclusion your account will be suspended and deposits will be blocked. To request self-exclusion, use your account settings or contact [email protected].

Signs of problematic behaviour

Watch for warning signs such as spending more than intended, chasing losses, hiding activity from friends or family, borrowing to gamble, or neglecting responsibilities. If you notice these changes in yourself or someone close to you, consider using limits or seeking support.

Practical tips for staying in control

Set realistic deposit and time limits, keep gambling funds separate from everyday money, use session reminders, take regular breaks and avoid gambling when stressed or under the influence. Talk to a trusted person if you’re worried and make use of our account tools to reduce risk.

Professional help and support organisations

If you need professional support, consider Problem Gambling Canada, your provincial helpline such as ConnexOntario, or local health services. These organisations offer confidential advice, counselling and treatment referrals. If you prefer, contact our support team at [email protected] for guidance on account controls and next steps.