Justbit Casino Privacy Policy

This Privacy Policy explains how Justbit collects, uses, stores and protects the personal information you provide when you create an account, play or interact with our online casino services in Canada. We are committed to protecting your privacy and describing in plain language what data we handle and how you can manage it.

Types of data we collect

We collect information that is necessary to provide our services and to comply with legal and security obligations. Broad categories include personal data, technical data and transactional data.

Personal data

Personal data includes the information you provide when registering an account or verifying your identity: full name, date of birth, contact details, mailing address, government-issued ID details, and payment method information. We also collect information provided when you contact support.

Technical data

Technical data is collected automatically when you use our site or app. This includes IP address, device and browser type, operating system, device identifiers, language settings, and performance and diagnostic data to help keep our service running smoothly.

Transactional data

Transactional data covers deposits, withdrawals, bets, game activity and account balances. We keep records of transaction dates, amounts, payment method used and any required verification documents for financial compliance.

How we use your information

We use your information to create and manage your account, process payments, verify identity, prevent fraud, meet regulatory requirements, and provide customer support. We also use data to improve site performance, customise your experience, and for security monitoring. Where required by law or our terms, we may retain information to resolve disputes or investigate suspicious activity.

Data protection practices

We use standard industry measures to protect personal information, including encryption in transit, secure servers, access controls and regular security reviews. Access to your personal data is limited to authorised staff and third parties who need the information to perform services on our behalf. No security system is perfect - we continually review our protections and update them as needed.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to remember preferences, analyse usage, and deliver relevant content. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality. Third-party analytics providers may also collect anonymised usage data under their own privacy terms.

User rights

Subject to applicable law, you have rights to access, correct and request deletion of your personal information. You may also object to certain processing or request restriction of processing in some circumstances. We will respond to verifiable requests and may require identity verification to protect your account and data.

Access, correction and deletion of data

To access, correct or delete your data, sign in to your account and follow the profile settings, or contact support. We will process requests in line with legal requirements. Some information may need to be retained for regulatory, tax or fraud-prevention purposes even after account closure.

Information sharing and third parties

We share data with service providers who help operate our platform - payment processors, identity verification vendors, game providers, analytics services and fraud-prevention partners. We require these vendors to protect your information. We may also disclose data to comply with legal obligations or in response to lawful requests by authorities.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with the updated date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.