Terms and Conditions

These Terms and Conditions set out the rules that govern your access to and use of Justbit’s online casino and sportsbook services in Canada. They describe the relationship between you and us, including account responsibilities, eligibility, payments, promotions and how we handle disputes. By using our site you agree to comply with these terms and any policies we publish on the platform.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and current personal information and update it as required. We may suspend or close accounts that show signs of fraud, abuse, multi-accounting, or where the account holder provides false information.

Eligibility requirements

To register and play you must meet age and jurisdiction requirements applicable in your province or territory. We may restrict access from certain regions in line with applicable law. Only one account is permitted per person, household, or payment method unless otherwise agreed by us in writing.

Acceptable platform use

Use of the platform is permitted for lawful, personal gaming and sports-betting activity only. You must not attempt to manipulate games, use bots, collude with other players, or otherwise interfere with normal platform operations. Unauthorised or abusive behaviour may result in account restrictions, withheld funds, and referral of the matter to the appropriate authorities.

General bonus and promotion rules

Promotions, welcome offers, free spins and cashback deals are subject to specific terms which will be published with each offer. Only one active promotion may apply if stated in the offer terms. We reserve the right to withhold, cancel or reclaim bonus funds and winnings if promotional terms are breached or if we suspect abuse. Wagering contributions, maximum bet rules and eligible games for each promotion will be provided with the offer.

Deposits and withdrawals

We accept a range of payment methods in CA$ and cryptocurrencies where available. Minimum and maximum deposit and withdrawal amounts may vary by method and by player status. The casino does not generally charge fees, though third-party or network fees may apply.

Verification and withdrawal checks

Before processing withdrawals we may require verification documents including government ID, proof of address and proof of payment method. Verification helps protect your account and is a condition of release for larger withdrawals. We may apply account or VIP limits and process large payouts in instalments where required.

Dispute resolution

If you have a dispute with us please contact support so we can attempt to resolve it informally. If a resolution cannot be reached we will outline escalation options, which may include internal review and referral to an independent dispute body where applicable. While we aim to respond promptly, complex cases may take longer to investigate.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be notified to you via the platform or by email where possible. Continued use of the site after changes are posted constitutes acceptance of the revised terms. If you do not agree with the changes you should stop using the service and close your account.